Market Watch

Market Watch is a living, breathing, dynamic database pulling information from a number of sources and continually updating. This enables us to measure key metrics over time from retailer proposition through to consumer behaviour, including how consumers rate and feel about the outlet proposition. Market Watch can help understand the performance of your own outlets whilst benchmarking against the performance of competitors and in so doing, identify issues, challenges and opportunities.

By trending data over time we can measure movement in key analytics and answer important questions, such as:

  • Does the outlet promise live up to consumer perceptions?
  • Is dwell time increasing or decreasing?
  • Are outlets promoting what consumers want to hear?
  • Which outlets are on the way up and which on the way down?
  • How do your outlets perform vs their competitors?


We examine what Retailers are promoting versus what customers are talking about online via reviews.


  • Analysis of the when outlets are busy vs. their competitors
  • Online interactions of customers

Staying Power

What is the average length of customer occasion vs. competitors.

Consumer Promise

Customers ratings of the offer.

Winners & Losers

What are the growth outlets promoting vs those that are declining.


Customer’s view of price.


Contact us

Please complete the form below with your details and we will get back to you within 24hrs. Alternatively you can contact us by calling 01865 316317. If you are enquiring about career opportunities with Oxford, please email